Features

Everything you need,
in one flow.

It became everything you need to run your business, with ARIA, an assistant that learns how you work, at the heart of it. Because it’s one system, it all works together from day one.

Talk to your customers

Every conversation, one place.

Unified inbox

Unified inbox

Email and SMS land in one thread per customer. See your whole history at a glance and reply from a single screen, no more app-hopping.

Campaigns at scale

Campaigns

Newsletters and SMS broadcasts at scale, with templates, segments, analytics, and enterprise-grade deliverability.

Message from the card

Send from anywhere

Message a customer straight from their card. Token cost shown before you hit send, no surprises.

Stay on top of the work

Nothing slips through the cracks.

CRM and pipeline

CRM and pipeline

Track every customer and deal through stages you control, from first contact to close, with the value and next step always in view.

Your built-in assistant

Meet ARIA

ARIA flags what needs you, drafts your replies, and adapts to your habits over time. More gets done, with less effort from you.

Never drop a task

Tasks and reminders

Every promise written down, with due dates, owners, and status at a glance. Nothing lives only in your head.

Make it yours

Your brand, front and centre.

White-label branding

White-label branding

Your logo and your colours, everywhere. Customers never see the word “Crossflow”.

Your web address

Your own domain

Run the whole portal under your business's own web address.

Compliance built in

POPIA-ready

Built for local compliance from the ground up: consent, data export, and an audit log.

Our promise

Every feature is on every plan.

Nothing here is locked behind a higher tier. Your plan only decides how much you use, never what you’re allowed to touch.